Our Privacy Policy

Privacy Policy Effective Date: June 3, 2026  

Mota Ins Agency ("we," "our," or "us") operates the website  https://www.motainsagency.com/home  (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data, specifically concerning our mobile and text messaging initiatives.  

1. Information We Collect We collect information you provide directly to us when you interact with our Site. This includes:  Personal Identification Information: Name, email address, mailing address, and phone number.  Consent & Opt-In Data: Phone numbers and specific consent captured when you opt-in to receive text messages or marketing materials from us.  Usage Information: Standard web log data, such as your IP address, browser type, pages visited, and the dates/times of your visits. 

2. How We Use Your Information We use the information we collect for business purposes, including to:  Provide, operate, and maintain our Site and insurance services.  Process your inquiries, policy quotes, transactions, and requests.  Send you operational and promotional text messages (SMS/MMS), updates, alerts, and insurance marketing information if you have explicitly opted in to receive them.  Improve our website design, customer service, and overall user experience.  

3. Sharing of Information and Mobile Privacy Restrictions We do not sell, rent, or lease our customer lists to third parties. We only share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. 

Crucial Mobile Opt-In Disclaimer: No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number, consent details, and SMS interaction data are strictly used internally by Mota Ins Agency to provide the text messaging services you requested and will not be shared, sold, or transferred to any third party.  

4. How to Opt-Out of Text Messaging If you have opted in to receive automated text messages from us, you can opt-out at any time.  To stop receiving text messages, simply reply STOP to any text message you receive from us.  After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.  For help or more information, you can reply HELP or contact us directly at info@motainsagency.com or call us at (602) 910-6505. 

5. Data Security We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal details. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.  

6. Changes to This Privacy Policy We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. 

7. Contact Us If you have any questions or concerns regarding this Privacy Policy or our mobile messaging practices, please contact us at:  Company Name: Mota Ins Agency  Service Areas: Glendale, Waddell, Peoria, Phoenix, Goodyear, Surprise, Avondale, Buckeye, Litchfield Park,  Mailing Address: P.O. Box 841, Waddell, Az 85355  Phone Number: (602) 910-6505  Email: info@motainsagency.com 

Terms of Service

Terms of Service & SMS Mobile Messaging Terms Effective Date: June 3, 2026  Please read these Terms of Service ("Terms") carefully before using the website https://www.motainsagency.com/home (the "Site") or opting into the mobile messaging program operated by Mota Ins Agency ("we," "our," or "us"). By accessing our Site or opting into our text messaging program, you agree to be bound by these Terms. 

  1. Description of the Mobile Program and Message Types Mota Ins Agency offers an optional mobile messaging program to communicate with clients and prospects regarding their insurance needs.  If you consent to receive conversational, informational, and promotional SMS from Mota Ins Agency, you agree to receive conversational, informational, and promotional SMS from us.  These text messages may include, but are not limited to:  Conversational Messages: Direct, one-on-one responses to your inquiries about insurance quotes, policy coverage, or claims.  Informational Messages: Policy renewal reminders, payment confirmations, updates regarding your account, and important scheduling or appointment notices.  Promotional Messages: Information regarding new insurance products, discounts, policy bundles, or marketing promotions that may benefit you. 

  2. Customer Care and Support If you experience any issues with our mobile messaging program, you can request assistance directly from your mobile phone.  Reply HELP to any text message you receive from us for support.  Alternatively, you can contact our office directly at info@motainsagency.com or call us at (602) 910-6505.  

  3. Opting Out of Mobile Messaging You can cancel the SMS service at any time.  Reply STOP to any text message you receive from us to opt-out.  After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.  If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. 

  4. Message Frequency and Rates Messaging frequency may vary depending on your interactions with us and the nature of your insurance account needs.  Message & data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.  

  5. Carrier Disclaimer The mobile carriers (including, but not limited to, T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages. 

  6. Links to Privacy Policy and Additional Terms We deeply value your privacy. Your information and opt-in status will strictly be managed under our mobile compliance standards. Visit https://www.motainsagency.com/home to view our full Privacy Policy, which details exactly how we safeguard your information and explicitly ensures that no mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.  

  7. Contact Us For any questions regarding these Terms or our services, please contact us at:  Company Name: Mota Ins Agency  Mailing Address: P.O. Box 841, Waddell, Az 85355  Phone Number: (602) 910-6505  Email: info@motainsagency.com